Privacy, plainly.

Who we are

Avraine is a private studio for AI search and SEO. Here, “we” means Avraine. About anything on this page, write to us on the Contact page; we reply by email.

If you write to us

We keep your name, your email address and what you tell us, to reply and, if we work together, to run your engagement. We don’t add you to a mailing list.

If you’re a client

With your invitation, we read how your site performs in search (Google Search Console), its visits and the sign-ups or orders they bring (Google Analytics or Shopify), and we edit the pages our work covers on your website. The access guide shows exactly what we ask for.

We use this only to run your engagement: your dashboard, your Monday brief and the changes we make. We don’t ask for, collect or keep your customers’ personal details; when we work on a store, we ask for no access to its orders, customers or payments.

AI services

Our agents use AI services to ask the questions your buyers ask and to draft and check pages. They work from your category, your public pages and our drafts. We don’t give them your customers’ details or access to your accounts.

The weekly check sends only the questions we track, about your category and your company, and never anything private. For now it asks Gemini on Google’s free plan, under whose terms Google may use those questions and answers to improve its products.

Where it’s kept, and for how long

With the hosting and email providers we use to run the studio, for as long as we work together. Within 30 days of an engagement ending, we delete your data and remove ourselves from your accounts; we keep invoices for as long as the law requires.

We never sell your data, and never share it with another client.

This site

This site sets one cookie, and only when you sign in to a client dashboard: it keeps you signed in for 30 days. It runs no analytics or advertising trackers. A client’s dashboard also keeps two notes in your browser: whether you’ve seen this week’s opening, so it doesn’t replay every visit, and which notifications you’ve read.

What you can ask of us

A copy of what we hold about you, a correction, or its deletion: write to us on the Contact page, saying what you need, and we’ll answer within 30 days. You can remove our access to your accounts at any time; the access guide shows how. Depending on where you live, you may also complain to your data protection authority.

Changes

When this page changes, the date above changes with it, and we tell our clients.